Implementing a new ERP system can be a headache. There is a significant need to invest time and resources in accessing strategy and planning implementation and training. Lags can result in your achieving a slower ROI.
By focusing on 10 key elements, proven methodology can come to the rescue, speeding up the implementation and measuring of progress against your business goals.
1. Assemble The Right Team
The single most important element supporting swift and efficient implementation is the creation of an implementation team.
Team members should have the authority to monitor progress and ensure implementation progresses steadily.
The team should be composed of
- An executive steering committee in charge of directing the course of the implementation.
- A project team that has ownership of the project and will drive implementation. It must have a clear understanding of how the software can best serve the company. Critical to include are the business managers from the various business lines: they have the best knowledge of their functional areas.
2. Review Business Goals
These goals must be established before implementing a new ERP system. They should be reviewed before and during implementation to incorporate any strategic changes.
Common goals in the implementation process include:
- Empowerment and improved efficiencies for end-users as they perform their daily tasks, with the ability to access the information they need and an integrated, end-to-end business process.
- More timely and meaningful data that will allow management and executives to make faster and more strategic decisions.
- Greater employee engagement due to operational efficiencies that allow employees to be more productive by spending their time on more strategic and meaningful tasks. This also helps with employee retention.
- Improved relationships with customers, business partners and suppliers with more process and system efficiencies.
3. Ensure Understanding
Understanding the benefits of software is critical. Arranging training for your implementation team is ideal to ensure they understand all features and functionalities of your new system. The training should be structured to ensure implementation team members clearly understand how the new system will improve business processes.
4. Detail How Business Processes Can Be Improved
The key benefit of an ERP system is automating and streamlining business processes. This is the time to:
- Re-examine your current processes with the help of your implementation partner.
- Streamline current processes by taking into account best practices that are available in the new software.
- Validate new processes to ensure that you don’t miss any opportunity to make improvements.
5. Maximize Training
To ensure that your users are able to effectively use the new ERP software, functional teams will need to be established to ensure maximized end-user training.
Ideally, in order to ensure full optimization of end user training, selecting an ERP system with an intuitive interface will allow users to get up to speed faster. In addition intuitive interface features are more cost-effective, promoting efficiency.
It is imperative that training materials are available which document features and processes, and that these materials are easily accessible for end users.