Welcome to the TGO Blog

Check in regularly for the latest industry information, tips and tricks!

Posted on: November 22, 2018

Are you thinking about investing in chatbots or live chat technology and need to create answers? Do you want to scale your customer service? If the answer to any of those questions is “yes,” then you need a knowledge base. A knowledge base is a library of information about your product, service, or business. It […]

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Posted on: November 15, 2018

Business intelligence software can make an organization more productive, more strategic, and more profitable — but how do you know which one to choose? With so many options on the market today, narrowing down the business intelligence software choices can seem overwhelming. Where do you even start? However, with so many providers, it also means […]

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Posted on: November 8, 2018

Cloud computing has opened many avenues for business, however it brings with it an added risk: data security. This is a particular hazard for human resources data. Whether sensitive human resources data should be allowed in “the cloud” is a matter of debate for many organizations. On the one hand, cloud HR systems can allow […]

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Posted on: November 1, 2018

The modern workplace has several “employees” who are relatively new to the organization: big data, machine learning, and predictive analytics, to name a few. Traditional workforces were mainly human-powered. And human resources are still crucial, to be sure, but business automation is changing many processes and strategies. For instance, in the traditional workplace, there likely […]

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