The utilities industry is no longer the safe and predictable market that it used to be. Electricity is not being purchased at consistently regulated rates and price fluctuations are putting high-pressure on utility providers to stay profitable. In addition, there is increased global competition and shifting regulations which require utility providers to react to new market forces while still maintaining customer satisfaction.
With an integrated software solution from TGO Consulting, utility providers can revive profitability within their industry by:
- Responding quicker to customer inquiries with built in Customer Relationship Management (CRM)
- Tracking all expenses, profit margins and revenues in one location
- Receiving detailed analytics providing insight into trends and demographics
- Streamlining all business and administrative processes into one fully integrated software solution
- Monitoring and documenting all regulatory procedures to remain consistent and updated
Top Reasons to Upgrade to a Modern ERP Solution