TGO Assurance Plan
TGOoffers you a comprehensive Assurance Plan that is customized based on your business requirements. Each Assurance Plan includes personalization and productivity tools, on-site consulting for solution optimization, education, support and more…
Following implementation, the average client uses on 30 per cent of their software functionality. Having an Assurance Plan allows you to take advantage of upgrades to new releases, additional modules and education, which allows you to get the most out of your solution.
TGO works with you to determine which Assurance Plan makes the most sense based on the complexity of your environment, ongoing optimization requirements and ongoing application support needs.The options below are examples of TGO Assurance Plan options:
- Personalization and productivity tools
- On-site consulting for solution optimization
- Unlimited access to support
- Prompt issue resolution
- Lunch and learn sessions
- Diagnostic calls and scheduled consulting visits
Clients using the TGO Assurance Plan are experiencing an increase in efficiency and usage of the solution across the enterprise. Provided with help when it’s needed, the Assurance Plan includes a pro-active ‘preventative maintenance’ component which reduces issues before they arise.
Contact us today to discuss how we can tailor an Assurance Plan to maximize the efficiencies of your system.